Privacy Policy

1. Introduction

HirePriority ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruiting platform.

2. Information We Collect

2.1 Account Information

• Name and email address
• Company name and contact information
• Payment and billing information (processed securely by Stripe)
• Authentication credentials

2.2 Candidate Data (Uploaded by You)

• Resumes and job applications
• Contact information (name, email, phone)
• Professional credentials and license information
• Voice recordings (if provided for voice analysis)
• Work history and qualifications

2.3 Usage Data

• Log data (IP address, browser type, pages visited)
• Device information
• Feature usage analytics
• Performance and error data

3. How We Use Your Information

• Provide and maintain the Service
• Process candidate data using AI for scoring and analysis
• Verify insurance licenses through NIPR
• Send SMS/email communications on your behalf
• Process payments and manage subscriptions
• Improve and optimize the Service
• Respond to customer support requests
• Comply with legal obligations

4. AI Processing and Data

Our AI features process candidate data to provide:

• Resume Parsing: Extracts structured data from uploaded resumes
• Voice Analysis: Analyzes voice recordings for confidence and clarity metrics
• Candidate Scoring: Generates match scores based on job requirements

Important: AI processing is performed using secure cloud services. We do not use your candidate data to train our AI models without explicit consent.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services (AWS, Stripe, Twilio, OpenAI)
• NIPR: For license verification purposes
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT sell your personal information or candidate data to third parties.

6. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Secure cloud infrastructure (AWS)
• Access controls and authentication
• Regular security audits and monitoring
• PII anonymization for AI processing where applicable

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Candidate data is retained according to your company's settings and applicable legal requirements.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact us at privacy@hirepriority.com.

9. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to know whether your personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to equal service and price

We do not sell personal information as defined by the CCPA.

10. International Data Transfers

Your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns to improve the Service

You can control cookies through your browser settings.

12. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@hirepriority.com
Address: Mailing address available upon request.